Questions
Questions, answered
Product, sizing, ordering, and Archive information in one place.
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Products, materials, fit and care
What are Archive pieces made from?
Current Archive product pages list 100% cotton and 220 GSM. Check the selected product page before ordering because product details are the current source of truth.
How do I choose a size?
Review the size information on the product page and compare it with a garment you already own. If you are between sizes or need help, contact support before ordering.
How should I care for my Archive piece?
Follow the care instructions shown on the garment label and product page. Those instructions take priority for the exact item you receive.
Production, shipping, returns and checkout
Are Embrynium pieces made to order?
Yes. Archive pieces use a made-to-order production model. Current delivery information is shown during checkout and in the store policies.
How much is shipping and when will my order arrive?
Available services, prices, and delivery estimates depend on the destination and are confirmed at checkout. Use the tracking information sent after fulfillment to follow an order.
What is the return or exchange policy?
Read the current return policy linked in the footer before ordering. Contact support with your order number if you need help with an existing order.
What payment methods are available?
The payment methods currently available for your market are shown securely at Shopify checkout.
Bundle discounts
How do Archive bundle discounts work?
Shopify automatically applies 10% off when the cart contains at least two eligible items from The Archive, and 15% off at three or more eligible items. The cart and checkout show the actual applied discount.
Does the three-piece tier include free shipping?
The three-piece product discount can combine with the store's automatic shipping discount. That shipping rule applies only to eligible shipping rates up to $6, and the final result is confirmed at checkout.
The Archive and brand meaning
What is The Archive?
The Archive is Embrynium's numbered product sequence. Evolution, Becoming, and Transcending describe different states in an ongoing process of growth.